top of page
House to Home
REFUND POLICY
We currently do not offer refunds on used or opened products.
Refunds are only applicable in the case of:
1. Products received in damaged or defective condition
2. Incorrect items sent
To be eligible for a refund:
You must contact us within 48 hours of receiving the order.
Email us at kasadecors@gmail.com with your order number, photos of the product and packaging, and a brief description of the issue.
Once verified, we will process your refund or replacement within 7–10 business days.
bottom of page